rules

HARDCORE MU Refund Policy

We value your support for HARDCORE MU! This policy applies to purchases of virtual currency used in our game and on our website.

1. No Refunds Supported

   • HARDCORE MU does not offer refunds for virtual currency purchases under any circumstances.
   • Once purchased, virtual currency—whether used, unused, spent, or transferred—is non-refundable.



2. Non-Refundable Circumstances

   • Currency used, spent, traded, or interacted with in any way cannot be refunded.
   • No refunds will be issued for losses due to account security issues or unauthorized access.
   • Purchases made during promotions, sales, or discounts are non-refundable.



3. Policy Acknowledgment

   • By purchasing virtual currency, you acknowledge and agree that HARDCORE MU does not provide refunds for any reason.

For questions or concerns, please contact us via our Discord channel.

HARDCORE MU Privacy Policy

At HARDCORE MU, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, utilize, and protect your data on our MU Online private server.

1. Data We Collect

   • Account Creation: Username, email address, and password provided during registration.
   • Game Activity: Information such as character progression, virtual currency, and inventory items.
   • Chat Logs: Limited communication data to ensure a secure environment.
   • IP Address: Collected to prevent abuse and identify fraudulent behavior.



2. Use of Your Data

   • Account Administration: To facilitate access to the game and provide customer support.
   • Enhanced Gameplay: To improve game functionality, monitor progress, and optimize performance.
   • Security Measures: To detect and prevent cheating or violations of rules.
   • Notifications: To inform you about server updates, events, or other announcements.



3. Data Sharing

   • We do not sell, share, or disclose your information to third parties without your explicit consent or unless required by law.
   • Exception: Information may be shared with legal authorities if illegal activities are suspected.



4. Data Protection

   • Encryption: Account and gameplay data are protected using encryption methods.
   • Restricted Access: Only authorized personnel can access personal data for support or maintenance purposes.
   • Data Retention: We retain data only as long as necessary to support gameplay and ensure server security.



5. Your Data Rights

   • Access & Modification: You may review or update your account details by contacting our support team.
   • Data Removal: You can request the permanent deletion of your account and data, though this action is irreversible.



6. Cookies and Tracking

   • We use cookies to manage login sessions and improve website performance. You can disable cookies through your browser settings.



7. Policy Updates

   • We may revise this Privacy Policy as needed. Major changes will be communicated via the website or in-game notifications.



8. Contact Information

   • For any questions or concerns, please contact us through our Discord channel.

HARDCORE MU Gameplay Rules

To ensure a fair and enjoyable experience on HARDCORE MU, all players must adhere to these rules. Violations may lead to warnings, penalties, or bans at the discretion of the server staff.

1. Respectful Behavior
   Offensive language, harassment, or disrespectful conduct toward players or staff is strictly forbidden. Foster a welcoming community environment.

2. No Cheating or Exploits
   Using hacks, bots, or third-party software is prohibited. Taking advantage of bugs, glitches, or unintended mechanics for unfair gain will result in immediate consequences.

3. Account Responsibility
   Safeguard your account credentials. Sharing accounts or permitting unauthorized access is not allowed, and we are not liable for any resulting issues.

4. No Scamming
   Deceiving other players through trades or other means is prohibited. Scammers will face penalties, and victims should report incidents to administrators promptly.

5. Trading and Real-Money Transactions
   Players may trade in-game items and currency within the game. Selling items or currency for real money is permitted, provided the transaction is facilitated by an administrator for security. A 15% fee on the sale price will be charged for this service. Unauthorized real-money transactions will result in penalties, including potential bans.

6. Event Conduct
   Adhere to the rules outlined by event hosts or admins. Exploiting or disrupting events will result in penalties.

7. No Advertising
   Promoting other servers, games, or external services within the game or on the website is not permitted.

8. Fair PvP Practices
   While PvP is encouraged, repeatedly targeting, harassing, or bullying specific players is prohibited. Engage in PvP respectfully.

9. Respect for Staff
   Comply with directives from Game Masters (GMs) and Admins. Harassing or mistreating staff will result in a ban.

Note: Penalties, including temporary or permanent bans, are determined by server staff. Thank you for contributing to a fair and positive gaming experience!